Shipping
We offer free shipping on orders over a minimum order value. Orders are typically processed within 1–2 business days and delivered within 3–7 business days within New Zealand.
Returns
We want you to love your purchase. If you're not completely satisfied, you may return unused items in their original packaging within 30 days of receiving your order.
To initiate a return, please contact us at your store email with your order number and reason for return. Once your return is received and inspected, a refund will be processed to your original payment method.
Exchanges
If you'd like to exchange an item, please follow the returns process and place a new order for the item you'd like instead.